Email Services Outage Update – Duncan Financial Group

Email Services Outage Update

Email Services Outage
September 3, 2013
Know What You’re Getting
September 4, 2013
Email Services Outage Update

Update to Event: 456 Connectivity issue on East Data center
Started at: 09/03/2013 06:40 AM ET
Updated at: 09/03/2013 12:52 PM ET
Summary of Issue:
We are currently experiencing network connectivity issues across multiple services in our organization.
Business Impact:
Some customers may experience connectivity issues across multiple services.
Technical Details
We have identified an issue with some of the core routers in our network.  We are currently engaged with our vendor to works towards a resolution, this is our highest priority at this time.  We will provide more updates as they become available.