Injury Management Program Reduces Annual Losses from $163,675 to $6,074

Discover how a multi-state machine maintenance company slashed annual workers' comp losses from $163,675 to $6,074. Our comprehensive injury management approach, including centralized claims coordination and zero loss time program, reduced their experience modifier from 0.97 to 0.83. The Result? $51,334 annual premium savings. Learn how effective claim handling drives significant cost reductions across multiple locations.

Business

Machine maintenance company employs 130 people in five states and has annual revenues of approximately $9 million.

Situation

Because the company is a multi-state risk, injury management was becoming a problem, especially since there was no on-site claims supervisor at any of the locations. The result were claims totaling $163,675 in 2005.

Assessment

Following the completion of a Risk Management and HR Assessment, determined that the company needed comprehensive injury management services. The company had a great HR department but lacked the needed knowledge for handling claims and management did not realize how each claim affected the overall cost. Therefore, a plan was developed to treat each situation as if all the employees were under one roof.

Solution

A four-step process to handle employee injuries in multiple locations was established:

  • Trained a Designated Claims.
  • Coordinator to oversee ALL claims, instead of processing claims through individual HR Departments.
  • The Claims Coordinator is proactive and is the key contact with the injured worker, medical staff, HR Department and insurance adjuster.
  • Initiated a medical-clinical relationship in each state.
  • Implemented a Zero Loss Time program by having jobs inter-related to expedite a quicker return to work.

Result

By working with them, the company saw losses of $163,675 drop to $18,611 the next year, and $6,074 in the following year. In addition, the experience modifier which was at 0.97 is expected to drop to 0.83 that will result in an annual savings of $51,334.

Don't Just Take Our Word for It! Real Businesses, Real Results

  • Elk Air
    David, I just can't thank you enough to finding and returning to us the $27,438 in overcharges from our last two years of audits.  I only wish we had been allowed to go back to the prior years to recover money.  More importantly, you provided us with a process so that we can avoid being overcharged in the future by the insurance companies.
    Ralph Kemp - President
    Elk Air Conditioning
  • CHarper
    I just cannot thank you enough for helping us to take control of our work comp.  In addition to making my life easier by helping to manage our claims, your team helped us create a very strong safety culture.  Our injuries are down significantly, but more importantly, you helped reduce our work comp premium by over $80,000 a year.
    Lori Bodnar – HR Director
    C Harper Automotive Group
  • Odyssey Communications

    David, you and your East Coast Risk Management team blew us away. First, your team recovered over $42,000 in overcharges that my agent allowed to happen. Second, over the next 7 months you overhauled our safety programs and hiring process. Your injury management team minimized a potentially uncontrollable and ugly claim which would have cost us tens of thousands of dollars in additional premium and rehiring costs. Third, your negotiations with our insurance company resulted in an additional $49,387 (44%) reduction in my workers compensation renewal premium. We figure you have added over $100,000 to our bottom line in just 1 year. Thanks!!!!

    Alex Yawny - CEO
    Odyssey Communications
  • Siegel & Jennings
    Throughout David’s career he has always been on the forefront of thinking. His understanding of insurance and specifically workers' compensation allow him to see things and establish practices that others eventually follow. David takes an entrepreneurial approach to problem solving resulting in both savings and added protection for his customers.
    J. Kieran Jennings, Esq. - Managing Partner
    Siegel Jennings
  • Kasto
    I first became acquainted with David’s knowledge of Workers’ Compensation when I attended a seminar in 2007. I took the opportunity to meet with David to discuss better ways we could handle not only our Work Comp claims, but how we needed to drastically overhaul our HR processes. The Benefits have been multitude. I have great confidence in ultimately can make a company more profitable.
    Colleen Maize - HR Director
    Kasto, Inc.
  • Gottlieb
    9 months ago I hired Duncan and their East Coast Risk Management to implement their Risk Solutions Program. As a result, I just saved $57,494 on my insurance renewal - That's 42%. Duncan met with me and my employees, toured my facility and put together an aggressive Risk Solutions Business Plan. They started implementing immediately and are in our plant several times each and every month.
    Robert Gottlieb - CEO
    Gottlieb, Inc
  • Jet Net
    David Leng is very knowledgeable about Workers’ Compensation and a pleasure to work with. His knowledge allowed our company to reduce its Workers’ Compensation premiums by almost 55%.
    Mike Spitznagel - CFO
    JetNet Corporation
  • Bowser Automotive
    Working with Duncan we were able to enhance the safety culture in our organization and reduced our Workers’ Compensation costs by over $300,000 a year.
    Gary Bowser, II, President
    Bowser Automotive Group
  • Duda Cable
    Duncan found that my experience modifier was WRONG!!!!  Not one of over a dozen plus agents that I spoke to previously saw that!  They were able to get my experience modifier corrected, and force my insurance companies to return over $86,000 to me! They leveraged what safety changes they implemented and obtain an insurance policy at our renewal that was over $100,000 lower. In a span of 4 months, they put almost $200,000 back in my pocket!
    Mark Duda - President
    Duda Cable Construction

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