Discover the Award-Winning Risk Profile Improvement ProcessTM
Slashing Premiums by over $60,000,000 since 2004
Changing the game
Why we do, what we do...
In just the fourth month of my career as an Outsourced Risk Manager, I pulled into the parking lot of a large manufacturer for the first time. I did not realize that when I made that turn into the parking lot, it would change my life and my focus forever. What should have been a very loud manufacturing plant, was silent except the noises of the EMS, police, and fire department radios.
A worker had been killed.
Since that day, I have continued to see the impact that the loss of that employee had, not only on the owner of the company, who was a long time, personal friend of the employee, but also the bigger impact it has had on that employee’s family. The loss of the employee’s life left an unfillable hole, bigger than you can possibly imagine, in the lives of his family – his wife and 2 boys, both under the age of 3 at that time.
I saw how little workers’ compensation insurance really does for the family and I saw the lifelong changes that ensued.
All of this, from an event that could have been prevented by the actions of two people, if only either one of them would have taken 15 to 60 seconds, this employee may still be alive today. If one of them had taken pause, realized what they were about to do could have devastating results, and changed what they did…
From that day on, my goal has become to have employees go home the same, safe way that they arrived.
To truly accomplish this, it requires going beyond safety. Beyond insurance. It required a deeper understanding of my client’s operations, their employees, and the very culture that drives their organizations – impacting all of these is necessary to achieve what sounds like a simple goal.
To achieve this goal, it required over 10 years to develop new ways to identify and managing the risks and issues facing our clients. It involved creating and implementing culture changing programs and processes, including behavior-based safety to eliminate injuries. It entailed changing how our clients hired and oriented new employees to wipe out the higher injury rates of new employees. It necessitated breaking down the silos, or barriers, that often exist between operations, human resources, and safety to dive success. And we continue to refine our approach and programs as times change.
By the way, in accomplishing these changes, our clients have come back to inform us that in just 2 years of working with them that we have:
Driven down their injury frequency by more than 60% (many now go years without an incident).
Reduced their number of employees that required time off from an injury by almost 80%.
Slashed injury costs by over 90%.
Cut insurance premiums by over 40% (and more than half over time).
Decreased their new employee turnover rate that saves them both time and thousands of dollars, and
Increased their productivity and profitability of their operations.
In addition, the deeper understanding we have of their operations has led us to helping them BETTER DESIGN THEIR INSURANCE PROGRAM BLUEPRINT so that their program can better respond to the potential catastrophes that they face.
Since 2004, this approach has helped over a hundred employers take control of their Risks, their Insurance Programs, and slash their premiums by over $60,000,000. Just check out our results. By helping businesses to better manage their risks, we have demonstrated that they are able to reduce costs, improve productivity and profitability all while reducing their frustrations running their companies.
I hope you find our site helpful in your quest of taking back control of your insurance and improve your future outcomes!
David R. Leng, CPCU, CIC, CBWA, CRM, MWCA
Executive Vice President, Chief Risk Officer
Manage Your Risks, or Your Risks Will Manage You
- When it comes Insurance, the first step to stop being frustrated and overcharged, and taking control of your bottom line is to realize that insurance premiums are based on an underwriter's perception of the risk in your business, also know as your Risk Profile. When you control your risks through a Proven Risk Management Approach, you become more attractive to insurance companies, which leads to you dramatically lowering your insurance costs! The ultimate benefit of you becoming more attractive, is that by doing so, you will actually help your company become more efficient and profitable.
Your Workers' Compensation is HIGHLY Manageable
- The second step is realizing that Workers' Compensation is not insurance. Workers' Compensation is actually a finance tool, designed so you pay for your employee's injuries, back to the insurance company, PLUS interest! Workers’ Comp is simply the mechanism by which you finance your employee injuries. Thanks to your Experience Modifier, for every dollar the insurance company spends, you are likely to pay back $1.50 to $3.00 It’s our job to stop you borrowing money at such high interest rates. We help people who suffer from the symptoms of being frustrated and overcharged by their workers' compensation by Curing WorkCompitis!
Don't Bet Your Business on a Flip of a Coin!
- The third step is to realize that most businesses that are affected by a catastrophic event either never reopen, or close within 3-5 years. We have seen "experts" state that 70% or 80% will fail from such an event. The clearest statistic comes from the Institute or Business & Home Safety who states that just over 25% will not reopen, and another 25% will go out of business within 3 years - DESPITE BEING INSURED. A flip of a coin! And this statistic does not even contemplate natural disasters such as Hurricane Katrina! When it comes to making sure your insurance protection is there for you when you need it the most, it's simple, DON'T ASSUME... You need to be prepared to survive a disaster..
What others have been saying about our process...
Mark Duda - President, Duda Cable Construction
Duncan found that my experience modifier was WRONG!!!! Not one of over a dozen plus agents that I spoke to previously saw that! They were able to get my experience modifier corrected, and force my insurance companies to return over $86,000 to me! They leveraged what safety changes they implemented and obtain an insurance policy at our renewal that was over $100,000 lower. In a span of 4 months, they put almost $200,000 back in my pocket!
Lori Bodnar – HR Director, C Harper Automotive Group
I just cannot thank you enough for helping us to take control of our work comp. In addition to making my life easier by helping to manage our claims, your team helped us create a very strong safety culture. Our injuries are down significantly, but more importantly, you helped reduce our work comp premium by over $80,000 a year.
Robert Gottlieb - CEO, Gottlieb, Inc
9 months ago I hired Duncan and their East Coast Risk Management to implement their Risk Solutions Program. As a result, I just saved $57,494 on my insurance renewal - That's 42%. Duncan met with me and my employees, toured my facility and put together an aggressive Risk Solutions Business Plan. They started implementing immediately and are in our plant several times each and every month.