A Message from Chuck Houser;
I am both excited and sad for you to read you this message. I’m sad, because I’ll miss working with all of my clients. Some of those relationships go back forty years. I’m excited, because I am turning the next corner of my life and retiring from Indiana Insurance at the end of this month. It has been my distinct pleasure to serve your insurance needs, and I thank you from the bottom of my heart for having such confidence in this agency and me.
When you think about it, insurance is just a piece of paper that notes your coverage. Specialized knowledge and customer service make your coverage valuable. I am proud of the service and knowledge that Indiana Insurance has provided. That tradition will continue. Just take a look below. Our great staff will continue to support and advocate for you. I want to thank Shannon, Ashley, and Cindy, who have worked beside me for years and have been the backbone of the agency. I am so grateful for their dedication. I have worked diligently to bring on additional team members that you may have already worked with or been introduced to. This includes Natalie Thompson, who will be managing the branch going forward and additional Insurance Risk Advisors - David Leng, Stephanie Botti, Alberto Roman, and Tyler Harkins. I am confident that as I transition out, this team will provide deeper support for our local efforts. I am grateful they’ll be available to you.
Indiana County is a small yet special place. My wife, Regan, and I love it here and are staying put. I hope to see you sometime and truly thank you for your business through the years. As I move on, Indiana Insurance will continue to serve you well.
- Charles R. Houser, Jr.
Meet Your Team
Alberto Roman, CWCA
Alberto joined Duncan Insurance Group in January of 2019, as an Insurance and Risk Advisor. Alberto brings over ten years of customer service, sales and management experience to assist clients with insurance solutions.
Stephanie Botti, CLU, LUTCF
Stephanie Botti joined Duncan Financial Group, LLC, in January 2014. She brings over 20 years of insurance experience to her role as Insurance & Risk Advisor at Duncan Financial Group.
Prior to joining Duncan Financial Group, Stephanie was with Liberty Mutual Group for 24 years, as an Agent, and Sales Manager of 4 Western PA offices. She is licensed for Personal and Commercial Property & Casualty and Life, and has 2 professional designations, LUTCF (Life Underwriter Training Council Fellow) and CLU (Chartered Life Underwriter), and has been recognized within the industry multiple times as a Five Star Professional award recipient.
As an independent advisor, Stephanie uses a consultative approach with potential and existing clients, which allows her to choose the best mix of insurance coverages and products, in the best interest of her clients.
David R. Leng, CPCU, CIC, CBWA, CRM, MWCA
David R. Leng is Executive Vice President and Executive Partner of Duncan Financial Group, Co-Founder of Keystone CompControl, one of only 14 nationwide Level-5 Advisors of the Institute of WorkComp Professionals, and author of the International Best Sellers – Turning Premiums Into Profits and The 10 Laws of Insurance Attraction, as well as Stop Being Frustrated & Overcharged (By Your Workers’ Compensation Program).
David has over 30 years of experience specializing in Risk management and Workers’ Compensation. He is an alumnus of Penn State, where he received a Bachelor of Science in Insurance and Risk Management. His professional designations include Certified Insurance Counselor (CIC), Certified Risk Manager (CRM) and Charter Property Casualty Underwriter (CPCU), Certified Benefits & Wellness Advisor (CBWA), and he’s been designated a Certified WorkComp Advisor (CWCA) by the Institute of WorkComp Professionals. In 2008, he was awarded the Advisor of the Year by the Institute of WorkComp Professionals.
Tyler Harkins has been with Duncan Financial Group since July of 2021. Tyler has over 4 years of experience in the insurance & financial area and possesses his property and casualty license as well as his Life and Health license. He previously held position with PNC Bank and most recently State Farm.
Tyler works with current clients and prospects to plan an insurance & risk strategy, making sure what matters most is properly protected.