Angel Ranallo, CWCA

Christy Tokay, CWCA
September 25, 2023
Christy Tokay, CWCA
September 25, 2023

Angel is ECRM’s ‘front-line’ claim specialist. Angel is usually our clients’ first point of contact when a work-related injury occurs. Here is where the crucial early-intervention and control of a workers’ compensation claim begins. Angel is responsible for incident investigation, directing patient care, managing the medical treatment, and coordinating early return-to-work. Angel follows the progress of an injured employee’s recovery, until a full duty work release and discharge from care are obtained.

Angel has both an Associate Degree in Business and in Medical Assistance. She came to ECRM with fourteen years experience as a workers’ compensation case manager. Angel has worked for both Healthsouth and Highmark, in their Medical Consulting division. As a result, Angel now has excellent relationships with workers’ comp physicians in western Pennsylvania.

ECRM clients have come to trust and depend on Angel for pro-active assistance and advice from the very outset of a workers’ compensation claim.