Christy Tokay, CWCA

Christy came to ECRM from PMA Insurance Group where she was employed as a multi-jurisdictional adjuster responsible for managing lost time workers’ compensation claims for both self-insured, and insurance clients. As part of her eight year career with PMA she maintained a high level of customer satisfaction with frequent on-site consultations and claim reviews.

In addition, she continued to grow her knowledge by evaluating and applying new case law as it emerged. In addition, she determined and pursued subrogation potential, evaluated and adjusted reserves through the life of a claim, and implemented medical, litigation and disability action plans to obtain favorable outcomes. She received her B.A. with a dual major in Business Management and Human Resource Management from Carlow University.