Archive for Employee Spotlight

Employee Spotlight: Daneen Hayden

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From the July Newsletter- Employee Spotlight: Daneen Hayden

Daneen Hayden is the Commercial Insurance Lead Account Manager at Duncan Financial Group. Every day she is responsible for handling claims, working through client’s issues, and ensuring that the other Commercial Insurance Account Managers are ready to handle whatever comes their way. Daneen’s hard work and enthusiasm for her job does not go unnoticed. She has been with the company for the past 12 years and since then, she has constantly focused on a commitment to clients and continuing her insurance industry education.

Recently, Daneen earned her Certified Insurance Counselor (CIC) designation through the Society of Certified Insurance Counselors. The extensive program consisted of five courses and exams over a period of five years. Daneen completed the program in three years. This designation, along with her Certified Insurance Service Representative (CISR) designation, will provide her with a better understanding and comprehensive knowledge of insurance risks and exposures. Daneen considers her clients as family and feels they should be treated like family–this is what motivated her to continue her education. Her favorite part of working with clients is building relationships and friendships, and knowing that she provided the services best suited for her client’s business to succeed.

Please join us in congratulating Daneen Hayden on this great achievement!

Even though Daneen commits a great deal of her time to her clients and Duncan, she is a dedicated mom of three. Family is an important part of Daneen’s life and she enjoys spending time with her husband, Scott, her daughter, Gracie, and two sons, Josh and Brandon, as well as a Border Collie mix named Jax. The family`s favorite part of summer is traveling to Myrtle Beach. However, Daneen’s dream vacation would be traveling to Ireland or Scotland.

When she is not spending time with her family, Daneen can be found exercising. She enjoys swimming and biking, but after a long-hard work out, she is ready to sit down and watch HGTV. Her favorite show is Tiny Houses and she hopes that one day, she will be able to use her furniture restoration skills to help build her very own tiny home.

Daneen’s passion can be seen in every aspect of her life, from family-life to working with clients. She is committed to making it all work together for her clients and the company, and bringing positivity, dedication, and humor into the office each day.

Employee Spotlight: Kim Smith

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From the July Newsletter- Employee Spotlight: Kim Smith

Kim Smith has been in the insurance industry since 1984. Three years ago, she brought her extensive knowledge and expertise to Duncan Financial Group, where she’s been a valuable asset ever since. Kim is a Personal Insurance Account Manager with a CISR designation, which helps her make it all work together for her clients. Communicating and interacting with clients is all in a day’s work for Kim, and she wouldn’t have it any other way. Whether it is over the phone or face-to-face, her dedication and commitment to the well-being of her clients is what helps her thrive.

Kim says one of the most enjoyable things about being part of the Duncan Financial Group Team are the individuals she works with on a daily basis. She says that her co-workers’ hard work and willingness to support others in the department creates an exceptional work environment. If she has a question or needs a helping hand, she knows she can depend on her co-workers to have her back.

Despite her busy work schedule, Kim still finds time to relax with her family. On the weekends, this mother of two and a grandmother, plans family trips to new and exciting locations. One of her favorite places to visit is Myrtle Beach. This beloved vacation spot is close to Kim’s heart, as it was where she and her husband of 34 years spent their first vacation together. Family is the most important thing to Kim, so when she is not thinking of a beach getaway, she dreams about visiting her grandson in Germany. Kim finds a way to integrate her family into every aspect of her life, even her hobbies. She and her daughter both share a love for ceramics. She delights in making ceramic Christmas pieces and gifts for her friends and family. She and her daughter even make center pieces and candle holders for her daughter’s home.

Kim makes an impact in the lives of her family and her co-workers every day, and Duncan Financial Group is proud to have her as an outstanding member of the team.